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Jobs in Waterloo, Canada in 2024 – Your Comprehensive Guide

If you are looking to immigrate to Waterloo, Canada, from a foreign country in 2024, then it is necessary that you have the right information, such as information about the top-thriving jobs in Waterloo, Canada.

You would not want to jump into a market that you knew nothing about, right? This is why you need to know enough about Waterloo, Canada before you take the plunge to head there.

jobs in waterloo
jobs in waterloo

Waterloo is a city located in the southern part of Ontario in south-eastern Canada. It is part of a municipal area made up of the cities of Kitchener and Waterloo. In addition, there is one more city, Cambridge, located nearby, so the three cities are often referred to as the tri-city area. 

More importantly, it thrives on innovation, education, and entrepreneurship. The job market is diverse and dynamic, offering opportunities for individuals with various skills and expertise. So, whether you’re a tech enthusiast, a finance professional, a healthcare expert, or an educator, Waterloo has a place for you in its ever-evolving landscape. This is because Waterloo has a standing commitment to excellence, innovation, and growth as it continues to be a beacon of opportunity for job seekers and professionals alike.

Getting jobs in Waterloo, Canada, may require effort, but the rewards are worth it. With a strategic approach that involves understanding the local job market, networking, and crafting compelling job applications, you can position yourself for success in this vibrant tech oasis. Whether you aspire to work for a tech giant, a healthcare institution, or a financial firm, the opportunities are abundant in Waterloo, waiting for you to seize them.

Why choose to work in Waterloo, Canada

Waterloo is a city teeming with vibrant job prospects and a dynamic economy that is known for its cutting-edge technology sector, world-class education institutions, and diverse industries. Waterloo offers a multitude of thriving career opportunities. In this article, we’ll take a closer look at the thriving jobs that define this bustling city and explore the diverse landscape of opportunity awaiting both local residents and non-residents.

The following are a set of thriving jobs in Waterloo, Canada, as reported by Randstad in 2023

1. Administrative Assistant (Bilingual) Jobs in Waterloo, Canada

Administrative professionals provide support to executives and teams by managing schedules, handling correspondence, organizing meetings, and performing various administrative tasks to keep the office running smoothly.

Duties and Responsibilities of Administrative Assistants

Administrative assistants who are bilingual play a vital role in facilitating communication and supporting the operations of an organization in multiple languages. Their duties and responsibilities may encompass a wide range of tasks, including:

  • Provide translation and interpretation services to facilitate communication between employees, clients, and stakeholders who speak different languages.
  • Translate documents, emails, reports, and other materials accurately and efficiently.
  • Assist with drafting and proofreading documents in both languages to ensure clarity and accuracy.
  • Manage and maintain office records, files, and databases, both in English and the second language, to ensure easy access and retrieval of information.
  • Schedule meetings, appointments, and conference calls for bilingual staff and clients.
  • Handle phone calls, emails, and correspondence in both languages, directing inquiries to the appropriate personnel.
  • Prepare bilingual correspondence, memos, and reports as needed.
  • Assist bilingual clients and customers by providing information, answering inquiries, and resolving issues in their preferred language.
  • Ensure a high level of customer satisfaction by offering exceptional bilingual support and resolving problems promptly.
  • Arrange travel itineraries, accommodations, and transportation for bilingual staff or clients traveling internationally.
  • Ensure all travel-related documents, such as visas and passports, are up-to-date and in compliance with regulations.
  • Prepare bilingual meeting materials, agendas, and presentations, and provide translation services during meetings as necessary.
  • Assist in organizing conferences, workshops, and events with bilingual attendees.
  • Maintain bilingual contact lists, databases, and client information.
  • Assist in data entry and data analysis tasks in both languages.
  • Order office supplies, equipment, and materials as needed, considering language-specific requirements.
  • Coordinate office logistics and ensure a bilingual work environment that accommodates the needs of employees and clients.
  • Demonstrate cultural sensitivity and awareness when working with individuals from diverse linguistic backgrounds.
  • Adapt communication styles to effectively interact with people of different cultures and languages.
  • Handle sensitive information and documents with discretion, while maintaining strict confidentiality.
  • Be proficient in using bilingual computer software and tools, such as word processing, spreadsheets, and translation software.
  • Quickly address language-related issues and challenges that arise in day-to-day operations, seeking solutions to overcome language barriers.
  •  Collaborate with bilingual and non-bilingual team members to ensure effective communication and a cohesive work environment.

Administrative Assistants’ Expected Salary

Administrative assistants’ earnings in Waterloo, Ontario, Canada, vary depending on several factors, including experience, education, the specific industry, and the size of the organization. Here is a general overview of the expected earnings for administrative assistants in Waterloo:

  • Entry-Level Administrative Assistant:

 On average, an entry-level administrative assistant in Waterloo can expect to earn a salary ranging from $30,000 to $40,000 CAD annually. This may vary based on factors like the employer’s industry and location within Waterloo.

  • Mid-Level Administrative Assistant:

Administrative assistants with a few years of experience can anticipate higher earnings. Mid-level administrative assistants in Waterloo typically earn an annual salary between $40,000 and $50,000 CAD.

  • Experienced Administrative Assistant:

Experienced administrative assistants with a strong track record and specialized skills may earn an annual salary exceeding $50,000 CAD. In some cases, salaries can reach up to $60,000 CAD or more.

2. Administrative Clerk Jobs in Waterloo, Canada

Administrative clerk positions in Waterloo, Canada, are essential roles in various organizations, including businesses, government offices, educational institutions, healthcare facilities, and more. These positions typically involve providing administrative support and performing clerical duties to help ensure the smooth operation of an office or department. Here’s an overview of what you can expect in administrative clerk jobs in Waterloo:

Duties and Responsibilities of Administrative Clerks in Waterloo, Canada

Administrative clerks are often responsible for accurately entering data into computer systems and databases. This data may include customer information, financial records, or other relevant information.

  • Maintaining physical and electronic filing systems is a crucial part of the role. Clerks ensure that documents are organized, easily accessible, and stored securely.
  • Administrative clerks often handle incoming phone calls, directing them to the appropriate person or department, taking messages, and providing information as needed.
  • Drafting and sending emails, letters, and other forms of communication on behalf of the organization is a common task. This includes responding to inquiries, scheduling appointments, and confirming appointments.
  • Managing calendars and schedules for supervisors or departments, including scheduling meetings and appointments.
  • Provide assistance to customers, clients, or visitors who come to the office, including addressing inquiries and providing a welcoming and helpful presence.
  • Ordering and maintaining office supplies and equipment to ensure the office operates efficiently.
  • Assists with basic financial tasks such as processing invoices, tracking expenses, and managing petty cash.
  • Prepare meeting materials, book meeting rooms, and provide administrative support during meetings.

Qualifications and Requirements:

  • A high school diploma or equivalent is typically required.
  • Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook) and other relevant software
  • Strong organizational and multitasking skills.
  • Attention to detail and accuracy in data entry and record-keeping
  • Good communication skills, both written and verbal.
  • Customer service-oriented with a professional and courteous demeanor.
  • Depending on the specific role and industry, additional qualifications or certifications may be required or preferred.

Salary and Benefits:

The salary for administrative clerk positions varies depending on factors such as the employer, the level of experience, and the specific responsibilities of the role. On average, administrative clerks in the region can expect to earn an annual salary ranging from $30,000 to $45,000 CAD.

Benefits may include health insurance, retirement contributions, paid time off, and opportunities for professional development and advancement.

3. Administrative Coordinator Jobs in Waterloo, Canada

Administrative coordinator positions are crucial roles that involve overseeing and managing administrative tasks, coordinating workflows, and providing support to ensure the efficient operation of offices and departments. Here is an overview of what you can expect from administrative coordinator jobs in Waterloo:

Duties and Responsibilities of Administrative Coordinators

Administrative coordinators provide comprehensive administrative support to executives, managers, or departments. This may include managing calendars, scheduling meetings, handling correspondence, and organizing documents.

  • They often assist in coordinating various projects, including tracking project timelines, managing budgets, and ensuring that project goals and objectives are met.
  • Administrative coordinators may work closely with teams or departments, facilitating communication, and ensuring that team members have the resources and information they need to perform their roles effectively.
  • Managing and organizing records, documents, and files is a key responsibility. They ensure that information is easily accessible and stored securely.
  • Administrative coordinators may be involved in planning and coordinating events, conferences, or meetings. This includes logistics, scheduling, and handling event-related details.
  • They may interact with customers, clients, or external stakeholders, addressing inquiries, providing information, and ensuring a positive customer experience.
  • Ordering and maintaining office supplies and equipment to ensure that the office operates efficiently.
  • Depending on the role, administrative coordinators may be responsible for analyzing data, preparing reports, and providing insights to support decision-making.

Qualifications and Requirements for Administrative Coordinator Jobs in Waterloo, Canada

  • A high school diploma or equivalent is typically required, but some employers may prefer candidates with post-secondary education or relevant certifications.
  • Proficiency in computer applications, including Microsoft Office (Word, Excel, Outlook), and other relevant software.
  • Strong organizational and multitasking skills.
  • Excellent communication skills, both written and verbal.
  • Detail-oriented and capable of maintaining accurate records.
  • Leadership and teamwork skills, as they may supervise administrative staff or coordinate with various teams.
  • Depending on the employer and industry, additional qualifications or certifications may be required or preferred.

Salary and Benefits

The salary for administrative coordinator positions varies depending on factors such as the employer, the level of experience, the specific responsibilities of the role, and the industry. On average, administrative coordinators in the region can expect to earn an annual salary ranging from $40,000 to $60,000 CAD or more.

Benefits may include health insurance, retirement contributions, paid time off, professional development opportunities, and potential for career advancement

4. Administrative Manager Jobs in Waterloo, Canada

Administrative manager positions in Waterloo, Canada, are senior-level roles that involve overseeing and leading administrative functions within an organization. Administrative managers play a key role in ensuring the efficient operation of an office or department. Here’s an overview of what you can expect in administrative manager jobs in Waterloo:

Duties and Responsibilities of Administrative Managers

Administrative managers are responsible for developing and implementing administrative policies, procedures, and strategies to improve efficiency and productivity within the organization.

  • They often lead and manage a team of administrative staff, providing guidance, training, and performance evaluations. This includes recruiting and onboarding new employees.
  • Administrative managers may be responsible for managing budgets related to administrative functions, including office supplies, equipment, and staffing.
  • They identify opportunities for process improvement and streamline administrative processes to reduce costs and enhance effectiveness.
  • Allocating resources such as staff, equipment, and office space effectively to meet organizational needs.
  • Administrative managers collaborate with other departments and teams to ensure that administrative support aligns with the overall goals of the organization.
  • They may oversee or assist in managing special projects, including setting project objectives, tracking progress, and ensuring project success.
  • Managing and maintaining records, documents, and files to ensure compliance with regulations and efficient retrieval of information.
  • Liaising with vendors and service providers to ensure cost-effective procurement of goods and services.

Qualifications and Requirements

  • A bachelor’s degree in business administration, management, or a related field is typically required, although some employers may accept equivalent experience.
  • Several years of relevant administrative experience, including experience in a supervisory or managerial role.
  • Strong leadership and team management skills.
  • Proficiency in computer applications, including Microsoft Office (Word, Excel, Outlook), and familiarity with relevant software and tools.
  • Excellent communication skills, both written and verbal.
  • Strong organizational and multitasking abilities.
  • Analytical skills to identify process improvement opportunities.
  • Depending on the employer and industry, additional qualifications or certifications may be required or preferred.

Salary and Benefits

The salary for administrative manager positions in Waterloo, Canada, can vary significantly based on factors such as the employer, the level of experience, the industry, and the size of the organization. On average, administrative managers in the region can expect to earn an annual salary ranging from $60,000 to $90,000 CAD or more.

Benefits typically include health insurance, retirement contributions, paid time off, professional development opportunities, and potential for career advancement.

jobs in waterloo
jobs in waterloo

5. Business Clerk Jobs in Waterloo, Canada

Business clerk positions in Waterloo, Canada, typically involve a variety of administrative and clerical tasks to support the operations of businesses and organizations. These roles may vary depending on the specific industry and company. Here’s an overview of what you can expect in business clerk jobs in Waterloo:

Duties and Responsibilities of Business Clerk Jobs in Waterloo, Canada

Business clerks are often responsible for accurate and efficient data entry into computer systems and databases. This may involve inputting customer information, financial data, or other relevant information.

  • Managing and organizing physical and electronic documents, files, and records to ensure they are easily accessible and stored securely.
  • Drafting and sending emails, letters, and other business correspondence. This may include responding to inquiries, confirming appointments, or following up on customer requests.
  • Maintain organized filing systems and ensure that documents are properly archived and categorized.
  • Handling incoming phone calls, emails, and inquiries, directing them to the appropriate department or personnel, and providing information as needed.
  • Ordering and managing office supplies, equipment, and materials to support day-to-day operations.
  • Assist in scheduling appointments, meetings, and events for staff and clients.
  • Provide basic customer support by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Qualifications and Requirements

  • A high school diploma or equivalent is typically required.
  • Proficiency in computer applications such as Microsoft Office (Word, Excel, Outlook) and relevant software.
  • Strong organizational skills and attention to detail.
  • Good communication skills, both written and verbal.
  • Ability to handle multiple tasks efficiently.
  • Basic knowledge of office equipment, including printers, scanners, and copiers.
  • Depending on the specific role and industry, additional qualifications or certifications may be required or preferred.

Salary and Benefits

The salary for business clerk positions in Waterloo, Canada, can vary based on factors such as the employer, the level of experience, and the industry. On average, business clerks in the region can expect to earn an annual salary ranging from $30,000 to $45,000 CAD.

Benefits may include health insurance, retirement contributions, paid time off, professional development opportunities, and potential for career advancement.

6. Bilingual Call Center Operations Manager Job in Waterloo, Canada

Bilingual Call Center Operations Manager jobs in Waterloo, Canada, are responsible for overseeing the operations of a call center that provides customer support and services in both English and another language (typically French in Canada). These roles are crucial in ensuring that the call center functions efficiently and delivers exceptional customer service. Here’s an overview of what you can expect in such positions:

Duties and Responsibilities

Bilingual Call Center Operations Managers lead and manage a team of customer service representatives, supervisors, and support staff.

  • They provide guidance, coaching, and training to ensure that the team delivers high-quality service.
  • They monitor and evaluate the performance of call center agents, setting performance goals and metrics, and conducting regular performance reviews.
  • These managers are responsible for optimizing call center operations, including workforce scheduling, call routing, and resource allocation to meet service level agreements (SLAs) and efficiency targets.
  • Ensuring a positive customer experience is a top priority. Managers monitor customer interactions, review customer feedback, and implement strategies to enhance customer satisfaction.
  • Implementing and maintaining quality assurance processes to ensure that agents adhere to established standards of service quality and compliance with company policies and regulations.
  • Using data and analytics tools to track call center performance, identify trends, and make data-driven decisions to improve operations.
  • Given the bilingual nature of the role, managers must ensure that agents are proficient in both English and the second language and that language-specific issues are addressed effectively.
  • Developing and implementing training programs to enhance the skills and knowledge of call center agents, including language proficiency and customer service skills.
  • Managing the call center’s budget, including expenses related to staffing, technology, and infrastructure.
  • Be prepared to handle crises or high-pressure situations effectively, such as during spikes in call volume or customer escalations.

Qualifications and Requirements

  • A bachelor’s degree in business, management, or a related field is often preferred.
  • Several years of experience in call center management, with a strong background in customer service.
  • Bilingual proficiency in English and French, as well as strong communication skills in both languages.
  • Proficiency in call center software and customer relationship management (CRM) systems.
  • Leadership skills, including team management, coaching, and performance evaluation.
  • Strong analytical and problem-solving abilities.
  • Excellent organizational skills and the ability to multitask effectively.

Salary and Benefits

The salary for Bilingual Call Center Operations Manager jobs in Waterloo, Canada, can vary depending on factors such as the employer, the level of experience, and the size and complexity of the call center. On average, these managers can expect an annual salary ranging from $60,000 to $100,000 CAD or more.

Benefits typically include health insurance, retirement contributions, paid time off, and potential bonuses or incentives based on call center performance.

7. Bilingual Customer Loyalty Agent Jobs in Waterloo, Canada

Bilingual customer loyalty agent jobs in Waterloo, Canada typically require individuals who are fluent in both English and French, as bilingualism is often a key requirement for these roles. Customer loyalty agents, also known as customer service representatives or customer support representatives, are responsible for building and maintaining strong relationships with customers, addressing their inquiries and concerns, and ensuring customer satisfaction. Here’s how you can find such jobs in Waterloo:

Start your job search by using popular job search websites such as LinkedIn, Indeed, Glassdoor, and Monster. Use keywords like “Bilingual Customer Loyalty Agent,” “Bilingual Customer Service Representative,” or “Bilingual Customer Support” in your search.

Visit the websites of companies in the Waterloo region that offer customer service positions. Large corporations, telecommunications companies, and financial institutions often have customer loyalty agent roles.

Check job boards specific to the Waterloo region or those catering to bilingual job seekers. Websites like Bilingual Source, JobBank Canada, and Workopolis may have listings for bilingual customer service roles.

Consider reaching out to recruitment agencies that specialize in customer service or bilingual positions. They can help match you with suitable job opportunities.

Duties and Responsibilities of Bilingual Customer Loyalty Agent

The duties and responsibilities of a Bilingual Customer Loyalty Agent, also known as a Bilingual Customer Service Representative or Bilingual Customer Support Representative, can vary depending on the company and industry. However, here are some common tasks and responsibilities associated with this role:

  • Assist customers in a polite, professional, and efficient manner by addressing inquiries, resolving issues, and providing information about products or services.
  • Communicate fluently in both English and French (or another specified language) to serve bilingual customers effectively.
  • Investigate and resolve customer complaints or concerns, ensuring that issues are resolved to the customer’s satisfaction.
  • Maintain a deep understanding of the company’s products, services, policies, and procedures to provide accurate information to customers.
  • Record customer interactions, transactions, and feedback accurately in the company’s systems or databases.
  • Work to retain customers by offering solutions, incentives, or alternatives to address their needs and concerns.
  • Identify opportunities to promote additional products or services to customers when appropriate.
  • Provide feedback to management regarding common customer issues and suggest improvements to processes or policies to enhance the customer experience.
  • Ensure that customer interactions and transactions adhere to company and industry regulations and compliance standards.
  • Provide customer support through various communication channels, including phone, email, chat, and social media.
  • Stay updated on product knowledge, industry trends, and customer service best practices through ongoing training and professional development.
  • Collaborate with team members and other departments to resolve complex customer issues and improve overall customer satisfaction.

Salary

Salary for a Bilingual Customer Loyalty Agent can vary widely based on several factors, including:

  1. Experience: Entry-level customer service representatives may earn less than those with several years of experience. Experience can also lead to promotions and higher-paying roles.
  2. Industry: Salaries can vary depending on the industry in which the agent is employed. For example, customer service representatives in the finance or telecommunications industries may earn higher salaries than those in retail.
  3. Language Skills: Being bilingual can often command a salary premium, as it expands the customer base that an agent can serve.

The salary for a Bilingual Customer Loyalty Agent in Canada could range from approximately $35,000 to $55,000 CAD annually, with variations based on the factors mentioned above. 

8. Bilingual Customer Service Manager Job in Waterloo, Canada

Bilingual Customer Service Manager positions in Waterloo, Canada, typically involve overseeing and leading a team of customer service representatives while also handling more complex customer inquiries and concerns. Here are the duties and responsibilities associated with this role, as well as an approximate salary range:

Duties and Responsibilities

Manage and lead a team of bilingual customer service representatives, including hiring, training, scheduling, and performance management.

  • Provide support for escalated or complex customer inquiries and issues that require managerial intervention.
  • Build and maintain strong customer relationships by ensuring a high level of customer satisfaction and addressing customer concerns effectively.
  • Set performance goals and key performance indicators (KPIs) for the customer service team and track progress towards achieving them.
  • Identify opportunities for process improvement within the customer service department and implement changes to enhance efficiency and customer satisfaction.
  • Continuously train and develop customer service team members to improve their skills and knowledge in handling customer inquiries and providing exceptional service.
  • Generate reports on customer service metrics and team performance to provide insights to senior management.
  • Oversee customer service operations across various communication channels, including phone, email, chat, and social media.
  • Ensure that the team can effectively communicate in both English and French (or another specified language) to serve bilingual customers.
  • Handle escalated customer complaints and disputes, working to find fair and satisfactory resolutions.
  • Ensure that customer service operations adhere to company policies, procedures, and industry regulations.
  • Manage the customer service budget, including resource allocation and cost control.

Salary Structure

The salary for a Bilingual Customer Service Manager varies based on several factors, including the size and industry of the company, the manager’s experience, and the level of responsibility. The salary for this role could range from approximately $60,000 to $90,000 CAD per year or more.

It’s important to note that salary figures can change over time, and regional variations may occur. To get the most accurate and up-to-date salary information for Bilingual Customer Service Manager positions in Waterloo, it is recommended to check current job listings in the area and research the specific company and industry. Additionally, salaries may be influenced by the candidate’s qualifications, including their years of experience and relevant certifications.

9. Architect Jobs` in Waterloo, Canada

Architects are responsible for designing and overseeing the construction or renovation of buildings and structures. They play a crucial role in shaping the physical environment. Here are the typical duties, responsibilities, qualifications, and salary information for architect jobs in Waterloo:

Duties and Responsibilities

Architects work closely with clients to understand their needs and preferences.

  • They then create design concepts, plans, and drawings for buildings or structures.
  • Evaluate potential building sites, considering factors such as location, topography, environmental impact, and zoning regulations.
  • Ensure that designs comply with local building codes, zoning laws, and other regulatory requirements.
  • Oversee all phases of the construction process, from initial design through to construction completion. This includes managing budgets, schedules, and project teams.
  • Architects need a deep understanding of construction materials, construction methods, and building systems to create functional and safe designs.
  • Maintain regular communication with clients to provide updates on project progress and to address any concerns or changes.
  • Collaborate with engineers, contractors, and other professionals involved in the project to ensure that the design is executed as planned.
  • Incorporate sustainable design principles to reduce the environmental impact of buildings, such as energy efficiency and the use of eco-friendly materials.
  • Prepare and present design proposals to clients and relevant stakeholders using a variety of media, including drawings, models, and digital presentations.
  • Create detailed construction documents and specifications that provide instructions for contractors during the building phase.

Qualifications

To work as an architect in Waterloo, Canada, you typically need the following qualifications:

  1. Education: A bachelor’s degree in architecture from an accredited university is the minimum educational requirement. Many architects also pursue master’s degrees for advanced knowledge.
  2. Professional Licensure: Architects in Canada must be licensed by the provincial or territorial architectural association or regulatory body. This involves completing an internship period and passing the Architect Registration Examination (ARE).
  3. Experience: Architectural internships or work experience under a licensed architect is often required to become licensed. Specific experience requirements vary by jurisdiction.
  4. Design Skills: Strong design skills and proficiency in architectural software such as AutoCAD, SketchUp, and Revit are essential.
  5. Project Management: Architects should have project management skills to oversee complex projects effectively.
  6. Communication Skills: Excellent communication and interpersonal skills are important for working with clients, contractors, and team members.

Salary

Architect salaries in Waterloo, Canada, can vary widely based on factors such as experience, education, firm size, and project complexity. Salaries for architects in the region typically ranged from approximately $60,000 to $100,000 CAD per year. Senior architects with extensive experience and leadership roles in larger firms may earn higher salaries.

How to Apply for Jobs in Waterloo, Canada

To find administrative coordinator job openings in Waterloo, you can explore various job search websites, check with local businesses and organizations, and utilize the services of job placement agencies. Networking within the local community and industry associations can also be valuable for discovering job opportunities in this field. Additionally, consider tailoring your resume and cover letter to highlight your relevant skills and experience for administrative coordinator roles.

Conclusion

Waterloo, Canada, is more than just a beautiful and historic city; it’s a dynamic and innovative hub with a diverse job market. Whether you’re interested in the tech sector, higher education, finance, manufacturing, healthcare, or the arts, Waterloo has something to offer. Its vibrant startup culture and access to nature further make it an attractive destination for job seekers. So, if you’re on the lookout for a new and exciting career opportunity, consider exploring the abundant job market in Waterloo, where innovation, culture, and opportunity converge.

However, it is also possible that you have friends or family members who may be interested in exploring visa sponsorship opportunities elsewhere. In that case, be sure to inform others of visa sponsorship opportunities that exist elsewhere, such as in the UK, Canada and Australia as well as US tailoring jobs with visa sponsorship and waiter jobs in USA with visa sponsorship.

 

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